1. Purpose
These Terms of Service govern the rights, obligations, and responsibilities between LuluLabs Inc. (“LuluLabs”) and users of MOA (the “Service”).
2. The Service
- Save links, images, and screenshots.
- Use AI to generate titles, summaries, full text, and classifications.
- Search, edit, and delete saved scraps.
- Use optional iCloud sync and manual backup export and restore.
- Access Premium AI organization through in-app purchases.
3. Eligibility and requirements
- The Service is available on iPhone models that support iOS 17 or later.
- The Service is intended for users aged 14 or older.
- Some features require network access, iCloud sign-in, or Apple in-app purchases.
- These terms apply when you install or use the Service. If you do not agree, you may stop using the Service.
4. User data
- Scraps are stored on your device first. LuluLabs does not store source scraps on its servers.
- If iCloud sync is enabled, scraps sync to the private iCloud database for your Apple Account.
- If you delete the app or erase your device while iCloud sync is off, locally stored data may be lost. You can export a manual backup when needed.
- Rights in content you save remain with you or the original rights holder.
- You authorize LuluLabs and its processors to transmit and process content only as necessary to provide the storage, sync, and AI organization features you request. This does not transfer ownership of your content to LuluLabs.
5. AI-generated results
- AI-generated titles, summaries, full text, and classifications may be inaccurate or incomplete.
- You can edit AI results in the app and should compare important information with the source.
- Medical, health, legal, financial, and safety-related content is not a substitute for professional advice.
6. Subscriptions and billing
- Premium features may be offered as auto-renewable subscriptions through Apple App Store.
- Prices, terms, and free-trial eligibility shown by App Store on the purchase screen apply.
- If a free trial is offered, it converts to the selected paid subscription unless canceled before the trial period shown on the purchase screen ends.
- Payment is charged to your Apple Account when you confirm the purchase.
- A subscription may renew automatically unless canceled at least 24 hours before the end of the current subscription period.
- Manage or cancel a subscription in Apple Account subscription settings.
- After cancellation, Premium remains available until the end of the paid billing period.
- Use “Restore Purchases” in the app Settings to restore eligible purchases.
7. Refunds
- Apple’s billing and refund policies and applicable law apply. Submit refund requests through Report a Problem.
- Statutory withdrawal rights for digital content may be restricted after supply begins where permitted by law. Your mandatory rights remain available if content differs from its description or is not supplied as agreed.
- LuluLabs does not directly collect or store payment card or bank account information.
8. Your responsibilities
You must not:
- Save content in a way that infringes another person’s copyright, privacy, or other rights.
- Use the Service for unlawful or harmful purposes.
- Make abnormal high-volume requests or interfere with operation of the Service.
- Reverse engineer, alter, or copy the Service except as permitted by applicable law.
9. LuluLabs obligations, intellectual property, and ending use
- We comply with applicable law and our Privacy Policy and take reasonable measures to provide the Service reliably and protect personal information.
- Rights in the Service software, design, trademarks, and LuluLabs-created content belong to LuluLabs or the applicable rights holder.
- You may stop using or delete the app at any time. Cancel a paid subscription in Apple Account settings.
- Check iCloud sync or export a manual backup before deleting the app. Unsynced local data may be deleted with the app.
10. Changes and interruptions
LuluLabs may change or discontinue parts of the Service for product, security, operational, or technical reasons. We will provide notice where reasonably possible before a change that materially affects users.
11. Limitation of liability
- LuluLabs is not responsible for interruptions caused by events outside its reasonable control, including natural disasters, communication failures, or failures of third-party services such as Apple, iCloud, or AI providers.
- LuluLabs is not responsible for loss of local data caused by a user not enabling iCloud sync or exporting a manual backup.
- Nothing in these terms limits liability where such a limitation is prohibited by law.
12. Changes to these terms
We will post the effective date and reason for a change on this page or in the app at least 7 days before it takes effect. We will provide at least 30 days' notice for a material adverse change. If you do not agree, you may stop using the Service and cancel your subscription before the change takes effect.
13. Governing law and disputes
These terms are governed by the laws of the Republic of Korea. We first encourage you to contact support. Unresolved disputes may be submitted to an applicable consumer or electronic-commerce dispute resolution body or a court with jurisdiction under applicable law.
14. Contact
App support: support@lululabs.ai
Privacy: privacy@lululabs.ai
Phone: +82 70-8064-4177
Operator: LuluLabs Inc.
Representative: Nae Jin Hyeon
Business Registration No.: 571-87-03951
Address: F2, J801, 47 Gangnam-daero 112-gil, Gangnam-gu, Seoul 06121, Republic of Korea